Terms of Service

Last updated: June 22, 2026

Welcome to Golden Hour. These Terms of Service ("Terms") govern your access to and purchases from goldenhourus.com (the "Site"), operated by Group M.B.V.D ("Golden Hour," "we," "us," or "our"). By using the Site or placing an order, you agree to these Terms. Please read them carefully.

1. Eligibility

You must be at least 18 years old, or the age of majority in your state of residence, to make a purchase. By placing an order, you confirm that you meet this requirement and that the information you provide is accurate and complete.

2. Our Products

Our products are cosmetic items intended for external use only. We make every effort to describe and display our products accurately, including shades and finishes. Colors may appear differently depending on your device and screen settings, and results may vary from person to person.

3. Pricing & Availability

All prices are listed in U.S. dollars (USD) and exclude any applicable taxes, duties, and shipping fees, which are shown at checkout. We reserve the right to change prices and to modify or discontinue any product at any time without notice. All orders are subject to availability.

4. Orders & Acceptance

Your order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including suspected fraud, a pricing or product error, or stock limitations. An order confirmation email acknowledges receipt but does not constitute acceptance; acceptance occurs when your order is shipped. If we cancel an order after payment has been taken, we will issue a full refund.

5. Payment

We accept the payment methods displayed at checkout. By submitting payment information, you represent that you are authorized to use the chosen payment method. Payments are processed securely by our third-party payment providers; we do not store your full payment details.

6. Shipping & Delivery

Shipping methods, estimated delivery times, and customs and import-duty responsibilities are described in our Shipping Policy, which is incorporated into these Terms by reference.

7. Returns & Refunds

Returns, exchanges, and refunds are handled in accordance with our Refund Policy, which is incorporated into these Terms by reference.

8. Cosmetic Product Use & Safety

• Our products are intended for external cosmetic use only. They are not drugs or medical products.
• We recommend performing a patch test before first use. Discontinue use if irritation, redness, or discomfort occurs.
• Please review the full ingredient list before use, especially if you have known allergies or sensitivities.
• Our products are not intended to diagnose, treat, cure, or prevent any condition, and do not provide sun protection (SPF) unless expressly stated on the product label.
• Individual results may vary. Any before/after or result imagery is illustrative and is not a guarantee of specific outcomes.
• Consult a healthcare professional before use if you are pregnant, nursing, or have a skin condition.

9. Intellectual Property

All content on the Site — including the Golden Hour name, logo, brand identity, text, graphics, and product imagery — is owned by Group M.B.V.D or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any part of it without our prior written permission.

10. Acceptable Use

You agree not to use the Site for any unlawful purpose, to infringe our rights or the rights of others, to submit false or misleading information, or to interfere with the Site's operation or security.

11. Reviews & Submissions

If you submit a review, photo, or other content, you grant us a non-exclusive, royalty-free license to use, display, and reproduce it in connection with our business. We ask that all submissions reflect your honest, genuine experience. We do not publish fabricated reviews, and any material connection (such as a free product or incentive) will be disclosed where required.

12. Disclaimers

The Site and our products are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, except those that cannot be excluded under applicable law. We do not warrant that the Site will be uninterrupted, secure, or error-free.

13. Limitation of Liability

To the fullest extent permitted by law, Group M.B.V.D will not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Site or our products. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including certain mandatory consumer rights.

14. Indemnification

You agree to indemnify and hold harmless Group M.B.V.D and its officers, employees, and partners from any claim or demand arising out of your breach of these Terms or your misuse of the Site or our products.

15. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of France, without regard to conflict-of-law principles. Any dispute relating to these Terms or your purchases will be subject to the jurisdiction of the competent French courts.

Nothing in this section deprives consumers of the mandatory protections afforded by the law of their place of residence, including, for U.S. customers, applicable state and federal consumer-protection laws.

16. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date above reflects the most recent version. Your continued use of the Site after changes take effect constitutes acceptance of the revised Terms.

17. Contact

Group M.B.V.D Email: contact@goldenhourus.com